Amenities

 

 

The pool season is May 1st through September 30th.

Pool/Restroom Access: 
The pool gate and restroom doors are access controlled.

 

Each resident will need to complete an Amenity Waiver. Upon completion an email from ProDataKey (PDK) will typically be sent within 1-2 days upon submitting the application. Please check Spam, as the email usually filters there. Forwarding your link to someone else can disable your own access. Access is not transferrable and is linked to your information.

 

If you have already completed the waiver, but have not received the email for mobile access instruction, please contact Management.  Most likely, required information was not received. An ID and lease terms/deed are both required. A deed is only required for those who are still in "Future Owner" status, but have already closed. 

 

 

 

Office Hours
Mon–Fri, 8 AM–4 PM
 
Access is not processed outside of these hours. An in-office visit is not required, but management would love to meet you if you want to stop by!

Management, the pool monitor, and vendors will not allow you into the amenities. You must have your own access. This is for the safety of all.
Likewise, residents should not allow access to anyone other than their guests. Should you do this, you become responsible for any violations caused by those you allowed in.

 

Amenity Access Issues
Test your access before your visit so issues can be resolved during business hours.
Email the office with details for assistance.

If you’ve never had access, changed phones, or are having issues, submit a request HERE.

 

Access is tied to your active lease and will expire when your lease ends.

 

If you are a tenant requesting access, you must be on the lease as the tenant or occupant. The terms of the lease (start/end dates) need to be on file. You do not need to submit the entire lease. Your access will auto-expire at the end of the lease. Please submit the renewal terms before your current lease expires to ensure there are no lapses in access.

Month-to-month leases are not permitted, this includes renewals.

Ages under 14 must be accompanied by a resident 18+ at all times. This is a state regulation §265.201 and a pool rule.
Ages 14–17 may not have guests at the pool (including younger siblings) and must use their own access. No drop-offs allowed.

 

Assessments are due Jan 1, Apr 1, Jul 1, and Oct 1. There is no grace period for the Master Assessment.
To avoid access interruptions, we kindly ask you to enroll in auto-pay. See our Assessment Policy 5-J for additional details regarding amenities.
Access is removed after 45 days in the arrears. Contact the office when your account has returned to good standing for access to be restored.

 

For immediate threats to property only (e.g., irrigation leaks, fire, active police activity) call 800.274.3165
For emergencies requiring first responders, call 911 first.

 

Mon–Fri, 8 AM–4 PM

 

Access is not processed outside of these hours. In-office visit is not required, but management would love to meet you if you want to stop by!